About the Contributors
DEANA ALLEN, RN, MBA, is a senior vice president of the North America Healthcare Industry practice and serves as the Intellectual Capital and Operations Excellence leader at Willis Towers Watson. In addition to work as a clinician she has served as a health system corporate director of risk and insurance and healthcare consultant.
PAUL A. ARGENTI is Professor of Corporate Communication at the Tuck School of Business at Dartmouth College.
PHILIPP CARLSSON-SZLEZAK is a partner and managing director in BCG’s New York office and chief economist of BCG. He can be reached at Carlsson-Szlezak.Philipp@bcg.com.
JACQUELINE CARTER is a partner and the North American Director of Potential Project. She is coauthor of The Mind of the Leader: How to Lead Yourself, Your People and Your Organization for Extraordinary Results (Harvard Business Review Press, 2018) as well as coauthor with Rasmus Hougaard on their first book, One Second Ahead: Enhancing Performance at Work with Mindfulness.
CINTHIA CHEN is a managing director and partner in BCG’s Hong Kong office, and China head of BCG’s Center for Customer Insight. She can be contacted at firstname.lastname@example.org.
AMY C. EDMONDSON is the Novartis Professor of Leadership and Management at Harvard Business School. She is the author of The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth (Wiley, 2019) and a coauthor of Building the Future: Big Teaming for Audacious Innovation (Berrett-Koehler, 2016).
LARS FÆSTE is a managing director and senior partner in BCG’s Hong Kong office and leader of BCG’s Greater China system. He can be reached at email@example.com.
BOB FRISCH is the managing partner of the Strategic Offsites Group, a Boston-based consultancy. He is also the coauthor of Simple Sabotage (HarperOne, 2015) and the author of Who’s in the Room? (Jossey-Bass, 2012) and four Harvard Business Review articles, including “Off-Sites That Work” (June 2006).
CARY GREENE is a partner of the Strategic Offsites Group, a Boston-based consultancy, and coauthor of Simple Sabotage (HarperOne, 2015) and the Harvard Business Review article “Leadership Summits That Work” (March 2015). He writes frequently for hbr.org.
JOSEPH GRENNY is a four-time New York Times bestselling author, keynote speaker, and leading social scientist for business performance. His work has been translated into 28 languages, is available in 36 countries, and has generated results for 300 of the Fortune 500. He is the cofounder of VitalSmarts, an innovator in corporate training and leadership development.
JUSTIN HALE is a speaker, training designer, and Master Trainer at VitalSmarts. He has been a lead engineer in designing the VitalSmarts training courses and has facilitated classes and delivered keynote speeches on the skills and principles to 300+ clients and audiences across the world.
RASMUS HOUGAARD is the founder and managing director of Potential Project, a global leadership and organizational development firm serving Microsoft, Accenture, Cisco, and hundreds of other organizations. He is the coauthor of The Mind of the Leader: How to Lead Yourself, Your People, and Your Organization for Extraordinary Results (Harvard Business Review Press, 2018).
NIKOLAUS LANG is a senior partner and managing director in BCG Germany and global leader of the Global Advantage Practice. He can be reached at Lang.Nikolaus@bcg.com.
BARBARA Z. LARSON is executive professor of management and director of partnerships at Northeastern’s D’Amore-McKim School of Business. Her research focuses on the personal and interpersonal skills that people need to work effectively in virtual environments, and she works with collaborators in both academia and industry to develop training methods and materials to enable more productive virtual work.
PAUL LEVY was CEO of Beth Israel Deaconess Medical Center in Boston from 2002 to 2011. His actions to avoid layoffs during the Global Financial Crisis led to worldwide attention and acclaim for his hospital. He is the author of Goal Play! Leadership Lessons from the Soccer Field. Find him on Twitter @Paulflevy.
JEFF LEVIN-SCHERZ, MD, MBA, is a senior director and co-leader of the North American Health Management practice at Willis Towers Watson. Jeff trained as primary care physician and has played leadership roles in provider organizations and a health plan. He is an Assistant Professor at the Harvard T.H. Chan School of Public Health.
CHENGYI LIN is an affiliate professor in strategy at INSEAD in Fontainebleau, France.
ERIN E. MAKARIUS is an associate professor of human resources in the management department of the College of Business Administration at the University of Akron and received her PhD from Ohio State University. Dr. Makarius has several years of experience in human resources and management, including working at and consulting with a variety of companies in the financial, insurance, and consumer products industries.
ART MARKMAN, PhD, is the Annabel Irion Worsham Centennial Professor of Psychology and Marketing at the University of Texas at Austin and founding director of the program in the Human Dimensions of Organizations. He has written over 150 scholarly papers on topics including reasoning, decision making, and motivation. His new book is Bring Your Brain to Work: Using Cognitive Science to Get a Job, Do it Well, and Advance Your Career (Harvard Business Review Press, 2019).
MOSES MOHAN is a leadership expert with Potential Project, formerly with McKinsey & Company, and a former Zen monk.
TSEDAL NEELEY is the Naylor Fitzhugh Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School and the founder of the consulting firm Global Matters. She is the author of The Language of Global Success. Find her on Twitter @tsedal.
MARTIN REEVES is a senior partner and managing director in the San Francisco office of BCG and chairman of the BCG Henderson Institute, BCG’s think tank on management and strategy. He can be reached at firstname.lastname@example.org.
JAMES B. RICE, JR. is deputy director of the MIT Center for Transportation & Logistics.
PETER SUSSER Peter Susser (email@example.com) is partner in the global employment and labor law firm, Littler Mendelson, based in Washington, D.C.
ATTA TARKI is the founder and CEO of specialized executive-search and project-based staffing firm ECA. He is also the author of the book, Evidence Based Recruiting (McGraw-Hill, 2020). Find him on Twitter @AttaTarki.
BILL TAYLOR is the cofounder of Fast Company and the author, most recently, of Simply Brilliant: How Great Organizations Do Ordinary Things in Extraordinary Ways. Learn more at williamctaylor.com.
TAHL TYSON (firstname.lastname@example.org) is a partner in the global employment and labor law firm Littler Mendelson. She is a U.K. solicitor based in Seattle, Washington.
SUSAN R. VROMAN is a lecturer of management at Bentley University. Her research interests include the impact leadership enactment has on organizational culture and employee engagement, with specific focus on supporting flexible work arrangements.
JEFF WEISS Jeff Weiss is founder and managing director of CCI, a national CEO network, and Assistant Professor, adjunct at UCLA School of Medicine.
KEVIN WHITAKER is the head of strategic analytics at BCG Henderson Institute. He can be reached at email@example.com.