Contents – Flawed but Willing

CONTENTS

ACKNOWLEDGEMENTS

FOREWORD

INTRODUCTION

A setting of expectations for intent, tone and the story-based writing style. The most challenging part may be that, although there is a point of view expressed here, there is less completion or resolution than in a standard business book.

PART ONE

The first part of the book uses a range of personal experiences and stories from inside organizational life to explore why this topic matters now and why it deserves attention.

ONE – ON THE CUSP OF A NEW AGE

Sets up the coming post-industrial age in a simple, personal way. A time when the exertion of power is shifting from the top-down hierarchy to the individual’s capacity to make connections in all directions.

TWO – CORRIDORS WITHOUT CONTACT

Tells stories about the Industrial Age logic and behaviour of today’s companies/leaders and questions the relevance of the values inherent in them.

THREE – STUMBLING THROUGH THE TRANSITION

Describes the pressures involved in leaders challenging the current dominant paradigm in which they work. This challenge is key to the transition to the new age but you have to expect a lot of anxiety in yourself and others when you do this. We develop the concept of an organizational space or channel inside which to hold and battle these anxieties. This is the ‘willing’ part of the ‘Flawed but Willing’.

FOUR – FLAWED BUT WILLING

Shares the difficulty of undertaking the transition from individual, team and organizational perspectives. It is a different kind of path to the ‘set objective - plan - deliver – measure’ one most of us are used to. This path needs us to work out how to accept flaws as we progress or stumble through the work. This is the ‘flawed’ part of the ‘Flawed but Willing’.

PART TWO

This second half of the book is more applied. It focuses on the disciplines and practices that are key to finding o ne’s path through the transition from one age to the next. We focus on four practices and look at their use on ourselves, in our relationships, and across large populations.

FIVE – LOVE AND POWER

Sets the scene for the focus of the four practices in the Age of Connection. To be fearless and unwavering as an expression of power; to be aware and gentle as an expression of love.

SIX – VALIANCE

Putting ourselves at risk in some way. Using fear, and occasionally anger, as a source of creativity and change. Giving these forces an appropriate voice as a way of strengthening ourselves.

SEVEN – AWARENESS

Developing subtle sensitivity to the novelty that is trying to emerge in ourselves and our businesses. Making a stronger link between collective awareness and the outcomes we can achieve together.

EIGHT – GENTLENESS

To be in conflict without force. Being gentle with ourselves and others in order to overcome the challenges of the transition.

NINE – PERSISTENCE

Becoming unafraid of the repetitive nature of defeat as we struggle through the transition - staying open to learning despite the pain of failure and difficulty.

CONCLUSION
TEN – TELLING YOUR OWN STORY

A summary of sorts, although I would rather you skipped this part and formed your own conclusions and interpretations. Those interested in my attempt to pull the various strands together might want to read it, but it is just one interpretation.