Contents – Human Resource Management: Text and Cases

Contents

Foreword

Preface

Acknowledgements

About the Authors

1. Introduction to Human Resource Management

Chapter Objectives

1.1 Evolution of HRM

1.2 Defining HRM

1.3 Changing Environment in the Marketplace

1.4 The Harvard Framework

1.5 Whose Job is HRM?

1.6 Role of the HR Function

1.7 Competencies of the HR Professional

1.8 The HR Organization

1.9 Ethics in HRM

Application Case

In a Nutshell

Drill Down

Field Guide

Review Questions

Exercises

References

Web Sites

2. Strategic Human Resource Management

Chapter Objectives

2.1 Strategy Defined

2.2 Strategic Management Process

2.3 Levels of Strategy

2.4 Defining Strategic Human Resource Management

2.5 Perspectives on SHRM

2.6 HR Strategies

2.7 Developing HR Strategy

2.8 Measuring HR'S Contribution to Business

Application Case

In a Nutshell

Drill Down

Review Questions

Exercises

References

Web Site

3. Human Resource Planning and Job Analysis

Chapter Objectives

3.1 Defining Human Resource Planning

3.2 Need for Human Resource Planning

3.3 Human Resource Planning Process

3.4 Role of HR in Human Resource Planning

3.5 Demand Forecasting

3.6 Supply Forecasting

3.7 Using Scenario Planning for Forecasting

3.8 Job Analysis

3.9 Steps in Job Analysis

3.10 Job Analysis: Roles and Responsibilities

3.11 Methods of Job Analysis

3.12 Job description and Job Specification

3.13 Application of Job Analysis

Application Case

In a Nutshell

Drill Down

Review Questions

Exercises

References

Web Sites

4. Recruitment

Chapter Objectives

4.1 Recruitment Defined

4.2 Recruitment Strategy

4.3 Recruitment Model

4.4 Employer Branding

4.5 Sources of Recruitment

4.6 Screening and ShortListing

4.7 Widening the Candidate Pool

4.8 Alternatives to Recruitment

4.9 Special Kinds of Recruiting

4.10 Making Recruitment Effective

Application Case

In a Nutshell

Drill Down

Field Guide

Review Questions

Exercises

References

Web Sites

5. Selection

Chapter Objectives

5.1 Defining Selection

5.2 Selection Process

5.3 Selection Methods

5.4 Employee Application Forms

5.5 Employment Interview

5.6 Employment Tests

5.7 How to Measure the Effectiveness of Selection

Application Case

In a Nutshell

Drill Down

Field Guide

Review Questions

Exercises

References

Web Sites

6. Induction and Socialization

Chapter Objectives

6.1 Understanding Socialization and Induction/Social Orientation

6.2 Purpose of Induction

6.3 Importance of Employee Induction

6.4 What Happens Without an Effective Induction Programme?

6.5 Types of Induction

6.6 Different Socialization Tactics

6.7 Realistic Orientation Programmes for New Employee Stress (ROPES)

6.8 Induction Programme Development

6.9 Who is Responsible for the Induction of a New Employee?

6.10 Critical Success Factors for an Induction Programme

6.11 Trends in Induction

6.12 Measuring Effectiveness of the Induction Programme

Application Case

In a Nutshell

Drill Down

Field Guide

Review Questions

Exercises

References

Web Sites

7. Employee Relations and Employment Law

Chapter Objectives

7.1 Introduction to Employee Relations

7.2 Origin and Growth of Labour Relations

7.3 Labour Laws

7.4 Trade Unions

7.5 Collective Bargaining

7.6 Negotiation

7.7 Grievance Handling

7.8 HR Practices and Policies and its Impact on Trade Unions

7.9 Occupational Health and Safety

7.10 Role of Human Resources in Occupation Health and Safety

7.11 Discipline and Disciplinary Action

Application Case

In a Nutshell

Drill Down

Review Questions

Exercises

References

Web Sites

8. Compensation

Chapter Objectives

8.1 Understanding Compensation

8.2 Bases of Compensation

8.3 Motivation (Behavioural) Theories

8.4 Compensation Management

8.5 Job Evaluation

8.6 Wage and Salary Survey

8.7 Compensation Structuring

8.8 Compensation Strategies

8.9 Variable Pay Strategies

8.10 Compensation Administration

8.11 Executive Compensation

8.12 International Compensation

Application Case

In a Nutshell

Drill Down

Review Questions

Exercises

References

Web Sites

9. Compensation Administration, Benefits and Services

Chapter Objectives

9.1 Defining Employee Benefits

9.2 Objectives of the Employee Benefit Plan

9.3 Factors Influencing Choice of Benefit Package

9.4 Classification of Employee Benefits

9.5 Benefit Design

9.6 Benefits Administration

Application Case

In a Nutshell

Drill Down

Review Questions

Exercises

References

Web Sites

10. Employee Engagement

Chapter Objectives

10.1 Defining Employee Engagement

10.2 Degrees of Employee Engagement

10.3 Drivers of Engagement

10.4 Driving Engagement in Organizations

10.5 Measurement of Employee Engagement

Application Case

In a Nutshell

Drill Down

Review Questions

Exercises

References

Web Sites

11. Human Resource Policies

Chapter Objectives

11.1 Defining HR Policies

11.2 Process of Designing Policies

11.3 Measuring HR Policies

Application Case

In a Nutshell

Drill Down

Field Guide

Review Questions

Exercises

References

12. Performance Management

Chapter Objectives

12.1 Understanding Performance Management

12.2 Elements of the Performance Management System

12.3 Performance Planning: Setting Objectives

12.4 Performance Evaluation

12.5 Potential Problems in Performance Evaluations

12.6 Performance Review

12.7 Reward and Recognition

Application Case

In a Nutshell

Drill Down

Field Guide

Review Questions

Exercises

References

Web Sites

13. Learning and Development

Chapter Objectives

13.1 Understanding, Learning, Training, Development and Education

13.2 Learning and Development Strategy

13.3 Learning Theories

13.4 Training Process

13.5 Training Need Assessment (TNA)

13.6 Training Content

13.7 Designing Training Content

13.8 Training Delivery: Delivery Mechanisms of Training

13.9 Evaluation of Learning and Development

13.10 Management Development

Application Case

In a Nutshell

Drill Down

Field Guide

Review Questions

Exercises

References

Web Sites

14. Career Management

Chapter Objectives

14.1 Understanding Careers

14.2 Career Planning and Management

14.3 Career Paths

14.4 Career Development

14.5 The Psychosocial Work Environment

14.6 Kaleidoscope Career Model

14.7 Approaches to Career Development

14.8 Career Development Interventions

14.9 Role of HR in Career Management of Employees

14.10 Career Management Framework

Application Case

In a Nutshell

Drill Down

Field Guide

Review Questions

Exercises

References

Web Sites

15. Talent Management

Chapter Objectives

15.1 Talent Management Defined

15.2 Setting the Context

15.3 Objectives of Talent Management

15.4 Talent Management Framework

15.5 Future Trends in Talent Development

15.6 Becoming an Employer of Choice

Application Case

In a Nutshell

Drill Down

Field Guide

Review Questions

Exercises

References

Web Sites

16. High-Potential Employees

Chapter Objectives

16.1 Defining a High-Potential Employee

16.2 Categories of High Potentials

16.3 Characteristics of a High-Potential Employee

16.4 Identification of High-Potential Employees

16.5 Development of High Potentials

16.6 Retention of High Potentials

Application Case

In a Nutshell

Drill Down

Review Questions

Exercises

References

Special Topic 1: Competency Management

A1.1 Introduction to Competency Management

A1.2 Competency Model

A1.3 Competency Framework

A1.4 Competency-Based HR Processes

A1.5 Career Planning and Succession Planning Process

A1.6 Assessment and Development Centres

References

Special Topic 2: Information Technology in Human Resources

A2.1 Introduction

A2.2 HR Transformation in the Digital Age

A2.3 Goals of Implementing an HRIS

A2.4 Types of HRMS

A2.5 Choosing the Right HRMS Solution

A2.6 Components of an HRMS

A2.7 HRIS Modules

A2.8 Implementation of an HRMS

A2.9 HR Portals

A2.10 Current Trends: Information Technology in Human Resources

A2.10 HRIS Audit

References

Web Sites

Special Topic 3: Human Resource Management Practices in India

A3.1 Understanding HRM Practices in India

A3.2 HRM Practices: Indian Companies

A3.3 HRD Practices: Indian Studies

A3.4 Audit on HR Functions

References

Web Sites

Special Topic 4: Internationalization of Human Resource Management

A4.1 Context

A4.2 Managing and Supporting International Assignments

A4.3 Recruitment and Selection of Employee for International Assignments

A4.4 Training and Development

A4.5 Compensation in the International Environment

A4.6 Performance Management

A4.7 Repatriation

A4.8 Interpreting Cultures

References

Web Site

Commonly Used Jargons