Index – Creating Leadership

Index

Action plans, 8788

Appreciative inquiry, 26

Autopoiesis, 64, 102

Behavioral doing agenda, 910

Big bang approach, 98

Bohm, David, 83

Bowlby, John, 44

Breaking the ice, 26

Bridges, William, 44

Bringing others, 123133

principles for, 127128

balancing, 129

behavior, 127128

capacity, building, 130131

clear message, 127

confidence, building, 130131

response, 128

steps back to create space, 128129

willingness, building, 130

producing a can do attitude, 123125, 132

Bureaucratic approach, 36

Capacity, building, 130131

Circle of doom, 48

Coaching resource, 58

Cognitive dissonance, 43

Compelling story of alignment, 111120

communication, 118

harnessing passion and purpose in, 111120

inner alignment, 115

narrative method, 112

outer alignment, 115

personal story, 113

Confidence, building, 130131

Constellations, 102

Conversations, importance, 2728, 49, 79, 81, 83-84, 87, 117

Cooperrider, David, 26

Denning, Stephen, 82

Dialogue, 8384

Diary of a Change Agent, 8

Dispersed leadership (distributed leadership), 6, 130

Doing agenda, 910

Effective conversations, conducting, 27

Engagement feeling agenda, 910

Feedback, 42, 58, 61, 65, 69, 7576, 7980, 83, 86, 88, 92, 98, 102, 106, 115

Feeling agenda, 910

Festinger, Leon, 43

Five-minute process review, 23, 30

Framing the challenge, 2526, 32, 36

Future search, 26

Hampden-Turner, Charles, 101

Handy, Charles, 83

Hellinger, Bert, 102

Hirschhorn, Larry, 65

Hungary, refugee crisis, 34

Identity shifts and rubber hits the road phase (Phase 5), 91108

approach, 100104

big bang approach, 98

core dilemmas, 94, 96, 101104, 108

open space technology, 101

present situation, 102103

real dilemma, 9495, 101104, 108

rituals, 103

self-organizing to motivate people, 101

signs of progress, 104

strategy consultants, 103

success or failure, correlation between, 103

commitment, 103

duration, 103

effort, 103

integrity/capability of team, 103

tools, 104106

dynamic plenaries, 105

finding place in the story, 104105

givens, survival challenges, and groups, 105

identity, 106

video, 106

two doable actions, 103

Inner alignment, 115

Inner circle (circle of control), 48

Institutional rigidities, 125

Isaacs, Bill, 84

Janoff, Sandra, 2627

Johnson, Gerry, 103

Kotter, John, 46, 84

Kubler-Ross, Elizabeth, 44

Lame response and the second call phase (Phase 2), 3351

bureaucratic approach, 36

change and transition, difference between, 44

changing attitudes and behavior, 4243

creating a sense of urgency, 46

defensive postures, 45

letting go of the past, 4345

mental block shifting, 40

old paradigm shaking, 39

sensitive question, facing, 35

signs of progress, 47

signs of resistance, reading, 45

tools, 4750

direct contact with stakeholders, 48

eight value-building behaviors, 49

holding up the mirror, 49

inner circle (circle of control), 48

managing endings, timeline, 49

middle circle (circle of influence), 48

outer circle (circle of doom), 48

short business simulation, 49

three circles, 48

transformation completion steps, 4647

transition management, 44

letting go, 44

neutral zone, 44

new beginnings, 44

working through resistance, 46

Law of two feet, 101

Leader(s)

advantage, today, 4

creating leaders

dispersed leadership, 6

importance, 36. See also bringing others

defensive response for, 5

woes, today, 4

Leadership

five phases in, 1213, 120122

identity shifts (Phase 5), 91108. See also individual entry

lame response (Phase 2), 3351. See also individual entry

leadership community aligns (Phase 3), 5370. See also individual entry

looming danger & the first call (Phase 1), 1732. See also individual entry

people pull back, then accept (Phase 4), 7189. See also individual entry

preparing for change, 714

aligned leadership community, 9

capacity, 11

confidence, 11

cultural change, 89

doing agenda, 910

feeling agenda, 910

logic of emotion, 10

thinking agenda, 910

willingness, 11

Leadership community aligns and steps up phase (Phase 3), 5370

being inclusive, 60

coaching resource, 58

creating a new sense of identity, 64

feedback, 58

five-stage approach, 63

action, 63

contemplation, 63

maintenance, 63

pre-contemplation, 63

preparation, 6364

giving birth to the new we, 6465

challenge, 65

share, 65

support, 65

moving on, 6364

releasing passion, 6566

signs of progress, 66

social mapping, 59, 6869

Steering Group, 5859, 6768

“The Thing of Beauty,” 67

tools, 6669

Lewin, Kurt, 43

Logic of emotion, 10

Looming danger & the first call (phase 1), 1732

breaking the ice, 26

challenges facing organization, 1822

conducting effective conversations, 27

evidence of completing, 30

framing the challenge, 2526

getting down to work, 26

motivating people in a challenging task, 2425

signs of progress, 28

tools, 2830

five-minute process review, 30

raising the issues, six thinking hats, 28

transition planning, 2930

visioning, 2829, 31

Losada, Marcial, 27

Managing endings, timeline, 49

Middle circle (circle of influence), 48

Mindell, Arnold, 46

Motivating people, 2425

Narrative method, 26, 69, 77, 79, 8285, 87, 89, 112, 115, 121, 127

North, Douglass C, 125

Open space technology, 101

Outer alignment, 115

Outer circle (circle of doom), 48

Owen, Harrison, 101

Pascale, Richard, 102

Path, selecting, 123133

People pull back, then accept new reality (Phase 4), 7189

country directors and their teams, relationships between, 75

deeds speak volumes, 8485

effective communication, 72, 79, 8384

power of stories, 79, 8385, 87, 89

reconciliation of interests, 83

tools, 8588

action plans, 8788

rackets, 8687, 89

staff research, 8586

work-to-rule, 73

Positive preface, 26

Prochaska, Janice, 63

Rackets, 8687, 89, 121

Raising the issues, six thinking hats, 28

Real dilemma, 24, 41, 47, 51, 83, 9495, 101104, 108, 117, 121

Reconciliation of interests, 83

Regional leadership, 112

Schutz, William, 45

Self-organizing to motivate people, 101

Self-reference, 105

Senge, Peter, 84

Short business simulation, 49

Sirkin, Harold, 103

Social mapping, 59, 6869

Staff research, 8586

Steering Group, 5859, 6768, 98

Story telling, power of, 26, 69, 77, 79, 8285, 87, 89, 112, 115, 121, 127

Strategic thinking agenda, 910

Success stories, 26, 29

Swarms, 6869

“The thing of beauty”, 58, 67

Thinking agenda, 910

Timeline, 27, 4950

Torbert, Bill, 25

Transition planning, 2930

Varela, Francisco, 64, 102, 116

Visioning, 2829, 31, 120

Weisbord, Marvin, 2627

Willingness, building, 130

Working through resistance, 7, 4547, 5051, 57, 64, 73, 120

Work-to-rule, 73