Index – Governance of Enterprise IT based on COBIT®5

INDEX

A

acquire

72, 82, 96, 106

activities

64-65, 89-90, 109, 111

align

72, 106

assess

72, 106

assessment

126-134

assessor

139-140

audit

49-52
B

Baldridge National Quality

41

Programme

 

Barger, T

17

base practices

128-134

Basel II, Basel III

45, 115

benefits realisation

58, 63

Berners-Lee, T.

101

Beynon-Davies, P.

99

BMIS

55

build

72, 82, 96, 106

business

 

governance

19

strategy

39, 76, 114

continuity

48
C

Cadbury Report

17

capability

 

assessment

43, 126

levels

128, 132-134

model

43, 126

process attributes (PA1.1, etc.)

80, 128, 130

service capabilities

102

CEAF

103

certification

 

CGEIT

22

CISA

140

COBIT 5 Assessor

139-140

COBIT 5 Foundation

139-140

COBIT 5 Implementation

139-140

COBIT Certified Assessor

139-140

CGEIT

22

change enablement

46, 121-122

CIMA

19

CMM

42

CMMI

42-43

compliance

13, 57, 70, 75-76, 118, 143

conformance

19, 24, 143

contextual quality

81, 95

control objectives

49

controls

 

internal

44-45

corporate governance

15-16

codes

16

COSO

44

ERM

34

courses

 

Assessor

138-140

Foundation

138-140

Implementation

138-140

culture, ethics & behaviour

92-94
D

De Haes, S.

21-22

Deming, W.E.

40

dimension

 

capability dimension

79

enabler dimension

79-80, 83

process dimension

79

direct

24, 107-108

documentation

135-136

domains

72, 89-90, 106

APO

106

BAI

106

DSS

106

EDM

106

MEA

106
E

EFQM

41

enabler

79-105

category

81

culture, ethics & behaviour

92-94

information

94-102

organisational structure

90-92

people, skills & competencies

104-105

performance management

83-84

principles, policies & frameworks

84-86

processes

86-90

services, infrastructure & applications

102-104

enterprise

13-14

architecture

39-40

governance

16, 19

evaluate

24, 72, 82, 106-107
F

FEA

40, 103

function

26, 28
G

generic

 

practices

128, 132-134

work products

128, 132-134

goals

 

enabler goals

59, 83, 89

enterprise goals

59, 74-75

goals cascade

74-78

IT-related goals

59, 74-77

good practice

82

Google Knowledge Graphs

101

governance

15-22

corporate

15-16

enablers

63

enterprise

16, 19

IT

19-22, 24-25

objective

58, 63-64

practices

24, 109-110

scope

63

governance of enterprise IT

22

Guldentops, E.

49
H

Hardy, G.

54

Henderson, J.C.

20

Higgs boson

101

holistic approach

57, 66-69
I

implementation

113-125

lifecycle

119-125

information

 

empiric

47-48, 99-100

model

47, 56, 96-97

physical world

47-48, 100

pragmatic

47-48, 98-99, 100-101

security

36-38

semantic

47-48, 100-101

social world

47-48, 100-102

syntactic

47-48, 99, 100

innovation

56, 141

inputs

87, 89-90, 109, 111, 123, 132

internal controls

44-45

intrinsic quality

81, 95

ISACA

21, 22, 23, 24, 44

ISF

37

ISO31000

34-35

ISO9000 series

28, 41

ISO/IEC 15504 series

42-44, 88, 107, 125-129, 131

ISO/IEC 20000 series

28-31

ISO/IEC 27000 series

36-38

ISO/IEC 38500 series

24-25, 54-55

IT governance

19-22, 24-25

IT Steering Committee

71

IT Strategy Committee

70-71

ITAF

56

ITGI

21, 54, 74, 75

ITIL

25-28, 46, 68, 87, 103, 119
J

Juran

41
K

Kaizen

41

Kotter, John

46, 82, 119
L

lag indicator

83-84

lead indicator

83-84

lifecycle

121-125
M

management

 

of risk (MoR)

31, 34

plan, build, run, monitor (PBRM)

70, 73

practices

111, 131

mapping

 

enabler goals

77-78

enterprise goals

77-78, 145-150

IT-related goals

77-78, 151-161

process goals

77-78, 154-161

stakeholder needs

77-78, 145-150

tables

145-161

maturity

 

assessment

42-43

CMM

42

CMMI

42-43

COBIT® 4.1

42

MEHARI

36

metrics

 

lag indicator

83-84

lead indicator

83-84

mission

59, 84, 108, 114

model

 

process assessment (PAM)

43, 79, 89, 107, 126-134

process capability (PCM)

43, 126

process reference (PRM)

43, 71, 72, 88, 107, 127-128

monitor

24, 32-33, 70-72, 82, 106, 143

Morris, C

47, 98

MoV

36
O

OCTAVE

34

organise

72, 106

outputs

87-90, 109, 111, 123, 132
P

pain points

117

PAM

43, 79, 89, 107, 126-134

capability assessment

126

rating levels (0-5)

128-130

rating scales (N, P, L, F)

131

PBRM (plan, build, run, monitor)

70-73

PCM

43, 126

PDCA

40

performance

19, 24, 143

PESTLE

74, 114

plan

71-72, 82, 106

PMBOK®

32-33

practices

 

governance practices

24, 109

management practices

111, 131

PRINCE2

31-32

principles

 

COBIT 5

57-72

enterprise end-to-end

57, 59-62

holistic approach

57, 66-69

ISO/IEC 38500

24

meeting stakeholder needs

57-59

separation of governance & management

57, 70-73

single integrated framework

57, 66

PRM

43, 71, 72, 88, 107, 127-128

process

 

activities

89-90, 109, 111

assessment model (PAM)

43, 79, 89, 107, 126-134

base practices

128-134

capability model (PCM)

43, 126

COBIT 5 processes list

141-143

generic practices

128, 132-134

generic work products

128, 132-134

goals

88-89, 108, 110, 131

governance process

107-109

inputs

87, 89-90, 109, 111, 123

management process

110-111

outputs

87-90, 109, 111, 123, 132

purpose

108, 110

reference model (PRM)

43, 71, 72, 88, 107, 127-128

work products

131-134

process attributes (PA)

128-131
Q

quality

40-41, 81, 95
R

RACI chart

87-88, 108-110, 123

resource

 

COBIT®5 documentation

135-137

enabler resources

66-67

optimisation

63

risk

 

appetite

59, 86, 115

ISO31000

34-35

optimisation

63

risk management

19, 33-35, 44, 118, 135

Risk IT

34, 52, 55

role

57, 64, 87-88, 105-106, 108-109, 111, 123-124

Ross, J.

19
S

Sarbanes-Oxley Act (SOX)

20, 44-45, 115

security

 

ISO/IEC 27000 series

36-38

security & accessibility

96

semiotics

97-98

framework

97-102

ladder

97-102

service

102-104

management system (SMS)

28-30

SFIA

105

Shannon, C.

48, 99

Six Sigma

41

skills

104-105

SFIA

105

enabler

104-105

SMS

28-30

stakeholders

 

drivers

74

external

57, 80

internal

57, 80

needs

57-59, 70, 72, 74-75, 145-150

Stamper, R.

47, 97-98
T

TGF

56

TOGAF

39-40, 103

TQM

41

training

138-140

Tricker, R.I.

19

triggers

117-118
V

Val IT

36, 52, 54, 55, 119

value

 

delivery

36

management of value (MoV)

36

Val IT

36, 52, 54, 55, 119

Van Grembergen, W.

21, 22

Venkatraman, N.

20

vision

46, 84, 114
W

Weill, P.

19-20

work products

127, 131-134
Z

Zachman

40