List of figures and tables – Web 2.0 Knowledge Technologies and the Enterprise

List of figures and tables

Figures

2.1. Meme map – the gravitational core 13

2.2. The NightJack blog (now unavailable) 15

2.3. Robert Scoble’s blog 16

2.4. The student website which collects and rates questions for Angela Merkel 19

2.5. The first Internet website 21

2.6. A simple HTML page 21

2.7. A simple wiki page using Mediawiki freeware 23

2.8. Marking up pages using a category page hierarchy in Mediawiki 24

2.9. The Tax Almanac wiki 25

2.10. Referring readers to social tagging sites in The Australian newspaper 31

2.11. Referring readers to social tagging and blogging sites in Die Bildzeitung newspaper 32

2.12. The tag cloud on the Blogscope.com website 33

2.13. The Special Interest Group function of social networking site Ning 37

2.14. The Unflence mashup of political influence on US politics 45

2.15. Use of Web 2.0 facilities by US newspapers 49

2.16. Combining Web 2.0 components to create a work system 50

2.17. Sharing using Web 2.0 facilities 51

3.1. US labour force participation by age 66

3.2. Network effects and their impact on resource access 69

3.3. The Patientslikeme portal 73

3.4. The Atizo innovation site showing ideas for next-generation BMW motorbikes 84

3.5. The fragmentation of value chains and outsourcing 86

3.6. Enterprise networks arising from work fragmentation 87

4.1. The topology of a ‘Britannica’ encyclopaedia space 100

4.2. Pfizerpedia main page – an encyclopaedia space 103

4.3. The Microsoft blog portal – a customer space 128

4.4. The relationship between spaces, flows, information, function and social institutions 130

4.5. A project space containing sub-spaces 133

5.1. Taxonomy of knowledge types in organisational memory 143

5.2. The Mediawiki extensions list showing ‘Who Is Watching’ extension 152

5.3. A project category tree (semantic web) 153

6.1. The social systems supporting Web 2.0 tool use 156

6.2. Organisational memory and organisational learning procedures 159

6.3. Knowledge processes and Web 2.0 tools 162

6.4. Transactive memory systems and Web 2.0 tools 165

6.5. Transactive memory in organisations 166

6.6. The knowledge transformation processes in social constructivism 169

6.7. Institutional theory and contributing to Web 2.0 tools 175

6.8. Decision quadrant – Web 2.0 adoption 176

6.9. Power and control and Web 2.0 adoption 187

6.10. Social identity and Web 2.0 adoption 192

6.11. Theories which help explain Web 2.0 social software 194

Tables

5.1. From flow to function, knowledge type to location 151

5.2. Flows and tags 153

7.1. Developing a business case 202–3

7.2. Matching knowledge types to spaces 205–6

7.3. Defining the knowledge transformation processes within spaces 207–8

7.4. Identity flows and functions, knowledge type and storage 209

7.5. Analysing groups as potential adopters of Web 2.0 221–2