List of figures – Libraries for Users

List of figures

1.1. Measuring impact or outcome 12

3.1. Key concepts of an LRC 41

3.2. The Teaching Resources Factory at the Polytechnic University of Catalonia 47

4.1. AquaBrowser Library© in Queens Library 62

4.2. LibraryThing 65

4.3. Leon (Spain), University Library Website 82

4.4. Chat in Virtual Reference Service, Library of the University of Amsterdam 91

4.5. Marketing cultures in libraries (Singh, 2009) 99

4.6. Images from The Inspiration Campaign 103

4.7. One of the ten successful messages 106

5.1. Information skills model 124

5.2. Assessment techniques 131

5.3. ROARMAP 137

5.4. TDL repository 147

5.5. Stanford University libraries, digital collections and services 153

5.6. OCLC collections grid 158

5.7. Europeana 169

5.8. Web 1.0 and Web 2.0 compared 171

5.9. 2.0 tools 175